Frequently Asked Questions – Normandy Gîte & Holiday Home

No question is too small

Planning a stay in our peaceful Normandy countryside gîtes naturally raises questions — from amenities to booking, cancellation, pets and more. Read on for answers that help you plan with confidence. If your question isn’t here, please contact us.

Are Pets Allowed

At the moment our garden isn’t fully pet-proof, so we’re not able to welcome pets — but we are working to change this! We will update this page once pets are welcome.

Are there any cleaning or additional charges?

A one-off cleaning fee is added to your booking: €25 for the main house and €30 for the gîte. This ensures our properties are spotless for your arrival. A small cleaning pack is provided for your convenience. City tax is collected on arrival as required by local regulations.

What is your cancellation policy?

We require a 30% non-refundable deposit to secure your booking.
Full terms & cancellation details are sent at the time of provisional booking.
• Cancellations 30+ days before arrival are fully refundable (excluding deposit).
• Cancellations less than 30 days may receive a 50% refund per our terms.

Still planning your stay?
👉 View Property Details & Photos — see the layout, garden, and finishes.
👉 Check Availability & Rates — find dates that work for you.
👉 Contact Us — we’re happy to answer anything else you need.